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Start with:
It checks Chrome, pairing, and the login worker in one pass, and tells you what’s wrong.
The login worker isn’t running. Install or restart it:
This is macOS only. On other platforms, run hiair apply in a terminal instead — applications only fill while it’s running.
Pairing codes are only valid for a few minutes. Run hiair login again and confirm the new code right away.
hiair-cli needs Google Chrome installed on the paired computer — it opens a disposable Chrome window to fill each application. Install Chrome, then run hiair doctor to confirm it’s detected.
Passing --api-url (or setting $HIAIR_API_URL) to a host other than the one your token was issued for is refused by default — the CLI won’t hand your token to another backend. If you’re intentionally running against a development backend you trust, set:
Don’t set this unless you know exactly which backend you’re pointing at.
If a paused application goes unanswered for about 45 minutes, the run closes on its own and shows as “Needs you” in your application tracker. Nothing to fix on the CLI side — the next queued application will pick up normally.
Still stuck? Contact support — include what you ran and what hiair doctor reported.